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Terms and Conditions of trading with Mobunti Limited

Mobunti Limited provide many different business related services. The details below describe our general terms of trading (e.g. what we provide and how you will pay), the terms for specific areas of business - mainly data related services such as company formations, credit reports, and postcode lookups, the fact that we link to / rely on third party providers and websites and so cannot be held responsible for their content/data, your responsibility to keep your access details to our site safe and secure, and the normal copyright and trademark clauses.

The headings are for convenience only and shall not affect the interpretation. In these Conditions unless the context otherwise permits:- 

the Company” means Mobunti Limited (also trading as The Company Merchant) - registered in England number 2892806 -  or any name the Company trades under 
the Customer” means the person or business who accepts a quotation of the Company or whose order for the Goods/Services is accepted by the Company. 
the Goods” means the goods (including any instalments of the goods or any parts for them) which the Company is to supply in accordance with these Conditions. 
"the Services"means the services (including any instalments of the services or any parts for them) which the Company is to supply in accordance with these Conditions. 
the Conditions” means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in Writing between the Company and the Customer. 
the Contract” means the contracts for the purchase and sale of Goods or Services
Writing” includes facsimile transmission but does not include email, unless digitally signed. 
"Data" means the data that we provide to you in providing the Services specified on the website.
1.1 No variation to these Conditions shall be binding unless agreed in Writing between authorised representatives of the Company and the Customer
1.2 The Company’s employees or agents are not authorised to make any representations concerning the Goods or Services unless confirmed by the Company in Writing. Any advice or recommendation given by the Company or its employees or agents to the Customer or its employees or agents which is not confirmed in Writing is followed or acted upon entirely at the Customers own risk. In entering into the Contract, the Customer acknowledges that it does not rely on and waives any claim for breach of any such representations, advice or recommendations, which are not so confirmed.
1.3 The Customer shall be responsible to the Company for ensuring the accuracy of the terms of any order.
1.4 No order which has been accepted by the Company may be cancelled by the Customer except with the agreement in Writing of the Company and on terms that the Customer shall indemnify the Company in full against all loss (including loss of profit) costs, damages, charges and expenses incurred by theCompany as a result of cancellation. Orders relating to the provision of a Service rather than the provision of Goods are deemed to have taken place at time of order and therefore no cooling off period is provided. Examples of services (but not limited to this list) are a successful company formation, a company credit report, document scans from Companies House or postcode lookup services. No refunds can be given under these circumstances. We abide by the terms of the distance selling regulations for any non-customised product, subject to a quality check of the product on its return.
1.5 When requesting the Goods or the Services for the first time, you will be given an individual user account specific to your company. You must use this account when requesting the Goods or the Services from the Company. Internet orders placed using your online account details will be deemed to have been made by you. It is your responsibility to protect your account access details from third parties and change password details periodically or if you feel that someone may have been made aware of your details.
1.6 On accepting an internet based request, we will acknowledge our acceptance of your order request and confirm the details you have supplied us with by way of e-mail. Our acceptance of instructions is deemed to have occured at the time of our sending the email and not at the time of your receipt.
1.7 The Company reserves the right by giving notice to the Customer at any time before delivery to increase the price of the Goods to reflect any increase in the cost of the Company which is due to any factor beyond the control of the Company.
1.8 Unless otherwise specified, the price is exclusive of any applicable Value Added Tax which the Customer will be additionally liable to pay to the Company.
2.1 We give no warranty that your use of the Services will be uninterrupted or error free. Much of the Data accessible via our online Services is provided via third parties (for example, but not limited to: Companies House, credit reference services and Royal Mail PAF data). We will not be liable for any loss or damage arising from any inaccuracies, faults or omissions or in the provision of the Data.
2.2 In your use of the Services and the Data, you will comply with all applicable regulations. You process personal data in accordance with the Business Requirements Specification. You will indemnify us against all costs (including legal costs), claims, damages, demands and expenses arising directly or indirectly out of any claim by a third party which arises in connection with your breach of this clause.
2.3 Any Data containing Personal Data must be destroyed when it is no longer necessary for you to retain it.
2.4 You will keep all Data secure and confidential and will not disclose, transfer, distribute or re-sell the Data or any part thereof except to a Group Company and you will be responsible for ensuring that any such Group Company complies with these Terms.
2.5 The provisions of the Electronic Commerce (EC Directive) Regulations 2002 shall not apply to this agreement if you are using the Site in the course of your business.
2.6 Any reports provided through our reporting facility from Companies House are documents scanned by Companies House of original documents received by them. The Company cannot accept liability for their illegibility or their fitness for any particular purpose.
2.7 Credit reports provided through our reporting facility are based on data supplied by the company as part of their annual filings to Companies House. Small companies can file abbreviated accounts and as such not all report data is available for every company. The Company will not be liable for the supply of an incomplete report where the data has not been provided by the source company
2.8 Additional Terms and Conditions relating to specific services are supplied with any request for those services and are not included here.
3.1 When using our company formation services, it is your responsibility to ensure that any company name you choose is available for registration and can be lawfully used by you. We accept no liability for your choice of name.
3.2 Once a form has been submitted to Companies House, we cannot stop the request from being processed by Companies House. Once Companies House have accepted the form, your contract to us for providing the service is binding.
3.3 Companies which are Limited By Shares (normal trading companies) are formed with shares issued to shareholders as "unpaid" at point of formation. You can then opt to pay for those shares after formation, or transfer them as unpaid shares to a third party (i.e. transferring off-the-shelf companies).
3.4 If you require to provide your own Articles of Association, they must be supplied in plain text to accomodate the transfer to Companies House and you are deemed responsible for the content contained therein.
3.5 Companies House have no requirement to accept a submitted form. If a form is rejected, you may re-submit as many times as required or you may request a refund of monies paid (excluding processing fees such as credit card surcharges and identity checking fees)
3.6 We are required to abide by the Anti Money Laundering Regulations and as such for all new customers, unless as an accountant, solictor, estate agent etc, you are already under the regulations yourselves, being monitored by an approved body, we are required to carry out checks. Whilst these checks are carried out electronically normally, there are occasions where we are required to request approved copies of paper documents. Any timescales for estimated formation times do not include any time taken to verify your identity prior to the formation submission. Once you have been verified, other than us continuously monitoring account activity, subsequent submissions will not be paused and so you can make use of the guaranteed same day services if required
3.7 Our prices include postage costs to UK mainland destinations for company formation documents. If you require your documents posted overseas we will contact you after formation with an indication of costs and possible options (land, sea etc). We only pass on postage costs, not make money from them.
3.8 Barclays Business Account Referral Service
  1. Where you request a bank account through The Business Bank Account Referral Service you confirm that you agree to your details being submitted on your behalf to Barclays Bank plc and to being contacted directly by Barclays Bank plc for the purposes of fulfilling the bank account request
  2. Where you request a bank account through The Business Bank Account Referral Service on behalf of a third party for whom you are making a company formation application, you confirm that the third party has agreed to their details being submitted on their behalf to Barclays Bank plc and to being contacted directly by Barclays Bank plc for the purposes of fulfilling the bank account request
  3. The Business Bank Accounts are opened by and provided by Barlcays Bank plc and subject to the terms and conditions as set forth by Barclays at the time of account opening.
4.1 Unless the Company shall have previously agreed in Writing with the Customer that the Goods or Services shall be supplied on credit, payment for the Goodsor Services shall be made in full by the Customer with the Customer’s order or with the Customer’s acceptance of the Company’s quotation.
4.2 Where the Company has agreed to supply the Goods or Services on credit, the credit period shall be that specified on the invoice. The standard credit period, where credit is provided is 14 days from date of invoice. Customer specific credit periods can be arranged in certain circumstances.

The time of payment of the price shall be the essence of the Contract. If the Customer fails to make a payment on the due date then without prejudice to any other right or remedy available to the Company, the Company shall be entitled to:-

  • cancel the Contract or suspend any further deliveries or suspend any or all services to the Customer.
  • The Late Payment of Commercial Debts (Interest) Act 1998 is applied strictly for late payments. Interest will be charged on the amount unpaid at the rate of 8% above the Bank of England base rate until payment in full is made.
4.4 Any Service relating to the late payment may result in a cessation of the Service until cleared funds have been received. The Company may levy any charges necessary to re-supply the Service to the Customer.
4.5 Any dispute with an invoice issued by the Company must be put in Writing within 14 days of issue.
4.6 The Company may make use of third party services to identify possible credit card misuse and may place an order on hold if we believe that there is a requirement to request extra identification from the purchaser. Failure to provide the requested identification documents will render the order cancelled. The Company reserves the right to charge for any credit card processing fees and any costs incurred against the order. Cancelled orders due to non supply of requested proof of identity will be kept on file for the authorities, should that ever be required.

The Company may make use of automated verification services, such as but not limited to, verification of email address, verification of landline telephone number or verification of address, postcode and security details provided for a credit card purchase. These procedures are in place to prevent the fraudulent use of our services. Failure to provide a verification of your details may result in your order being postponed until verification is complete. Refusal to proceed with the verification (e.g. not responding to telephone verification when prompted) will constitute a request to cancel the order, at which point you will be invoiced for any costs involved in your purchase (such as but not limited to credit card processing fees)

5.1 Our entire liability in respect of any single cause of action arising out of or in connection with your use of the Data (whether for breach of contract, in negligence or any other tort, under statute or otherwise at all) will be limited, to the extent that the cause of action relates to the Data, at our option, to: (i) supplying the relevant Data again; or (ii) repaying to you the amount you paid, excluding VAT in respect of the relevant Data.
5.2 We will not be liable to you for any indirect or consequential loss or damage, or any loss of opportunity, business, profit, reputation or goodwill arising out of your use of the Services and/or the Data.
5.3 You will indemnify us against all costs (including legal costs), claims, damages, demands and expenses arising directly or indirectly out of any claim by a third party which arises as a result of your use of the Services or the Data, unless caused by our negligence
5.4 No cause of action will arise if the performance of the relevant obligation is prevented or delayed, or accrual of any liability on the part of either party is occasioned, as the case may be, by any event beyond the control of that party including any of the following: act of God, governmental act, war, fire, flood or other natural disaster, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.
5.5 We make no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published on our website. The information contained in our site may contain technical inaccuracies or typographical errors and is intended to be a general indication of our services only and is not intended to constitute professional advice. Always seek detailed advice from qualified and experienced professionals in relation to any particular matter or circumstance. We cannot accept any liability to you or anyone else for any losses of any nature resulting from any decision made or action taken in reliance on the information contained in this site.
5.6 Our liability for any loss or damage (compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties) arising out of any single claim will be limited to the value of re-supplying the relevant services to you. You agree that this limitation is reasonable having regard to the nature of our site and in particular given that when you purchase information or services through our site you will enter into a separate contract with us in each case.
5.7 Time is not of the essence for the performance of the services. We will use our reasonable endeavours to meet the time estimates given on our site or by a representative by telephone, but these remain estimates and in particular we accept no responsibility for delay caused by third parties or for reasons outside our control (such as the unavailability of the world wide web or for computer systems or telecommunications failure).
5.8 The Company provides introductions to other suppliers for their services. This includes but is not limited to Bank Accounts, Trademark Attorney, Legal and Accounting Services. We can accept no liability or responsibility for services offered or declined by third party companies. This site also contains links to connect to other websites maintained by third parties. We have no control over the contents of those sites and make no representations as to the accuracy of the information contained in those sites. We cannot accept any liability for any losses of any nature you may suffer as a result of visiting those sites.
5.9 Force Majeure. We shall not be liable to you for any breach of the terms and conditions or any failure to provide or delay in providing our services through our site resulting from any event or circumstance beyond our reasonable control including, without limitation, breakdown of systems or network access, fire, explosion or accident.
6.1 We grant you, subject to these Terms, a non exclusive, non assignable licence to access and use the Services and Data on this website. You may only use the Services and the Data for your own business purposes and in accordance with all applicable regulations.
6.2 Product and company names appearing on the Website or in Data may be the trade marks or registered trade marks of their respective owners and should not be reproduced or copied without the owner’s permission.
6.3 Any notice required or permitted to be given by either party to the other under these Conditions shall be in Writing addressed to that other party at its registered office or principle place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving notice.
6.4 No waiver by the Company of any breach of the Contract by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision.
6.5 If any provision of these Conditions is held by any authority to be invalid or unenforceable in whole or in part the validity of the other provisions of theseConditions and the remainder of the provisions in question shall not be affected thereby.
6.6 These terms and conditions are not intended to be enforceable by any third party as provided by the Contracts (Rights of Third Parties) Act 1999 
6.7 All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof are the copyright of the Company or of third parties. Permission is granted to electronically copy and print in hard copy form, portions of our site, solely in connection with the acquisition of goods or services through our company. Any other use of materials on our site (including reproduction for purposes other than those mentioned above, and alteration, modification, distribution or republication) without our prior Written permission is strictly prohibited 
6.8 You agree that we may collect, store and use information about you in accordance with our Privacy Policy. You acknowledge and agree to be bound by the terms in our Privacy Policy 
6.9 The Contract shall be governed by the laws of England.

Last Modified October 2015 - Change of name to Mobunti Limited

Previously Modified 10th August 2011. 
Reason. Addition of point 3.7 covering the requirement of Barclays Bank plc to have confirmation of agreement for customer details to be passed to them

Previously Modified 19th June 2006. 
Reason. Primarily renumbering the document, and making clearer the existing refund policy for documents purchased through Companies House, credit reports and Limited Company Formations with Companies House